The Bottom Line: ybets1 never sells your data. Everything we collect is used solely to provide you with our services — nothing else. This document explains everything in detail.
1 What Information We Collect
When you use ybets1, different types of information are collected. This comes from three main sources — what you provide directly, what is collected automatically while you use the service, and in some cases, information received from third parties.
| Data type |
What's Included |
When It's Collected |
| Identity information |
Full name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
At the time of account registration |
| Financial Information |
Mobile banking number, transaction history |
Deposit & Withdrawal Timings |
| Technical Information |
IP address, device type, browser information |
While using the platform |
| Activity Data |
Betting history, game logs, login times |
Fully Automated & Uninterrupted |
Ybets1 does not collect any information beyond what is listed above. We have no interest in or access to your social media activity, call records, or any other personal data.
2 Why We Collect Your Information
Ybets1 collects data for specific reasons — never arbitrarily or without purpose. There is a clear reason behind every piece of information we collect:
- For service operation: Basic information is required to create your account, process payments, and manage your betting activity.
- For identity verification: The KYC process is essential for fraud prevention and meeting legal requirements.
- For security purposes: Technical data is used to detect unauthorized access to your account.
- For service improvement: To understand user experience and improve the platform.
- For legal obligations: Certain information must be retained in accordance with regulatory authority requirements.
3 How Your Information Is Used
Ybets1 uses collected data only for the purposes listed below. Please note — your data is never used for anything outside this list:
- To create and manage your account.
- To process deposits and withdrawals.
- To keep records of betting and gaming activity.
- To provide customer support.
- To send you relevant promotions and bonus offers — but only if you want them.
- To prevent fraud and money laundering.
- To resolve technical issues on the platform.
You can opt out of marketing emails or messages at any time — simply turn them off from your account settings whenever you choose.
4 Who your data is shared with
Ybets1 never sells your information and does not share it without good reason. However, in certain limited circumstances, your information may need to be shared with third parties:
- Payment providers: Only the information necessary to process transactions is shared with Mobile Pay, Nagad, and Rocket.
- Identity Verification Services: A licensed third-party provider may be used for the KYC process.
- Law enforcement agencies: We are legally required to share certain information when ordered by a government authority or court.
- Security partners: Anonymised data may be shared with specialist fraud prevention service providers.
All third parties listed above are bound by strict confidentiality agreements with ybets1. They may not use this data for any purpose beyond what has been specified.
5 Cookies & Tracking Technologies
Ybets1's website and app use cookies and similar technologies to enhance your browsing experience.
- Essential cookies: These are essential for maintaining login sessions and ensuring the platform functions correctly.
- Analytics cookies: Anonymous analytics are collected to understand which pages receive the most visits.
- Preference cookies: To remember your preferences such as language, timezone, and more.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the proper functioning of the platform.
6 Data Protection Measures
Ybets1 uses multiple layers of security to keep your data safe. Our security framework is built to meet international standards.
- All data transfers are secured with 256-bit TLS/SSL encryption.
- Data stored on our servers is protected with AES-256 encryption.
- Two-factor authentication (2FA) is available for all users.
- Regular security audits and penetration testing are conducted.
- Internal staff access to data is restricted on a need-to-know basis.
- If a security incident is detected, affected users will be notified within 72 hours.
ybets1's security team is active 24/7. Any suspicious activity is acted upon immediately.
7 Data Retention Period
Ybets1 does not retain data longer than necessary. Retention periods are defined based on the type of information:
- Active account data: retained for as long as the account remains open.
- Transaction records: retained for up to 5 years as required by law.
- Login logs & security data: up to 90 days.
- After account closure: unnecessary data is deleted once all legal obligations have been met.
Upon a request to close your account, unnecessary data will be deleted in accordance with the applicable retention period.
8 Your Rights
You have the following rights regarding your personal data at ybets1. To exercise any of these rights, contact our support team:
👁️
Right to Access Your Information
You may request to see what information we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to erasure
Your data can be deleted unless retention is required by a legal obligation.
⛔
Right to Object to Processing
You can opt out of marketing communications or object to how your data is used.
📦
Right to Data Portability
You may request a copy of your data in a standard, portable format.
⏸️
Right to Restriction of Use
You may restrict how your data is used in certain circumstances.
9 Protection of Minors' Data
Ybets1 services are strictly for adults (18+). We do not knowingly provide services to anyone under 18, and we do not collect information from minors.
If any minor's information is found to be in our possession by mistake, it will be deleted immediately and the associated account will be closed.
Prevent your child or any underage family member from accessing ybets1 on your device. Using parental controls is strongly recommended.
10 Privacy Policy updates
Ybets1 may update this Privacy Policy from time to time — when new services are added, laws change, or technical updates are made.
For significant changes, registered members will be notified via email or platform notifications. Continued use of the service following any changes will be considered acceptance of the updated policy.
The date of the most recent update is always displayed at the top of this page.
11 Privacy contact
If you have any questions about our Privacy Policy, wish to make a request regarding your data, or have any concerns, please get in touch:
Email: privacy@ybets1.app or support@ybets1.app
Response time: We typically respond within 48 hours.
Live Chat: Available 24/7, with support in Bengali.